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Screen is all white

PostPosted: Sat Jun 04, 2022 3:08 pm
by Thompson
I've been using my 3.5" screen for a few years with no issues. Recently however, the screen would sometimes turn completely white. This was intermittent, but as of today, it now is stuck on an all-white screen. It is clearly getting power but only displays all the pixels as purely white. When I run the software (GOverlay v1.6.9), I can tell that it's working properly as if I go to Tools --> Get Screenshot, the resulting screenshot matches my expected profile.

I've tried different USB cables and different USB ports and the issue persists. I am on Firmware 216.

Anyone have advice for this? Are these devices still sold anywhere so I could buy a replacement? I can't seem to find them for sale anymore.

Re: Screen is all white

PostPosted: Mon Jun 13, 2022 5:01 pm
by TheLaGmAn
seems like a hardware issue, you can contact the manufacturer at coldtearselectronics@gmail.com to see if there is any luck about the issue.
You can purchase from our website directly, the payment goes thru paypal