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LCDSysInfo 3.5" Device not found

PostPosted: Fri Mar 12, 2021 5:24 pm
by FloppyDisk
Hi all,

i installed the drivers manually but still, the device is not being detected.
Image
Image

i did run the GOverlay_Tester_v06 and attached the report.
Any help would be appreciated.

Re: LCDSysInfo 3.5" Device not found

PostPosted: Sat Mar 13, 2021 5:10 pm
by TheLaGmAn
Acording to the logs, seems to be an issue with the drivers installation.
It shows the dll exists and driver exists (dll and sys files) but the driver is not loaded.

------------- LibUsb Driver Status ------------
LibUsb Kernel version: 0.0.0.0

Can you uninstall the driver and try out automatic driver install?
It could be something with driver signature block maybe.
go to the Tools Tab and hit driver installation

Re: LCDSysInfo 3.5" Device not found

PostPosted: Sat Mar 13, 2021 10:21 pm
by marcus_hh
Hi @ All,
i ve got the same problem, additional i can´t see the the driver in the devicemanager.

i ve tried all 3 kind of installation.

CU

Re: LCDSysInfo 3.5" Device not found

PostPosted: Sat Mar 13, 2021 10:38 pm
by TheLaGmAn
have you used the automatic driver installation inside goverlay?
share a screenshot of your device manager. does it appear there or does not appear at all?

Re: LCDSysInfo 3.5" Device not found

PostPosted: Sun Mar 14, 2021 7:22 pm
by marcus_hh
TheLaGmAn wrote:have you used the automatic driver installation inside goverlay?
share a screenshot of your device manager. does it appear there or does not appear at all?


Yes, too. I ve tried all three mothods.
It does not appear there at all. i can´t also find the driverfiles in the designated folder \system32\drivers.

Re: LCDSysInfo 3.5" Device not found

PostPosted: Mon Mar 15, 2021 1:54 pm
by TheLaGmAn
do you have any additional antivirus other than the microsoft one? maybe something is blocking the files.
are you starting goverlay as admin to start the driver install?
if none of this works, we might need to do a remote session to check it out, send me an email to support@goverlay.com

Re: LCDSysInfo 3.5" Device not found

PostPosted: Mon Apr 19, 2021 9:36 am
by hartmutenton
Same Problem. I not change anything on my Win 10 System. On morning all ok, start on afternoon nothing show only backlight.
Install on another PC and have the same Problem. What is wrong Goverlay? Any Solution for this Problem?

Re: LCDSysInfo 3.5" Device not found

PostPosted: Mon Apr 19, 2021 12:28 pm
by TheLaGmAn
run goverlay tester http://goverlay.com/UserFiles/GOverlay/ ... er_v06.zip and post the result

Re: LCDSysInfo 3.5" Device not found

PostPosted: Mon Apr 19, 2021 11:29 pm
by hartmutenton
report.txt
(782 Bytes) Downloaded 841 times


I check already another Pc with a clean install of windows 10, the Problem is the same. Not change anything of my settings in Windows 10
I change USB Cabel USB Port install GOverlay new nothing change. If I not have GOverlay in the Autostart, the Device Manger show the
LCDsysinfo (GOverlay) 2.0 after I start GOverlay the LCDsysinfo (GOverlay) 2.0 delete from the Device Manager. On the Display I can see
normal start, than I see my Profile 1 second an than the Display show white Backlight. I become crazy about this, is this a Hardware or
Software Problem? Maybe a Windows 10 Problem for any Update. I say it works for 3 Months fine. I hope you find the Problem and I see
other User have the same Problem.

GOverlay not start only USB connect show this in the Device Manager!

From Device Manager, Das Gerät "USB\VID_20A0&PID_41ED\2cdsz" erfordert weitere Installationen. Der Prozess zum Hinzufügen von Dienst libusb0 für Geräteinstanz-ID USB\VID_20A0&PID_41ED\2CDSZ wurde mit folgendem Status beendet: 0.

Re: LCDSysInfo 3.5" Device not found

PostPosted: Wed Apr 21, 2021 7:18 am
by carmyyy
hatte das gleiche problem musste das gerät öffnen und selber flashen.

dann ging es wieder nun nach windows update ist das gerät gesperrt.

schmeiß das ding bald in die tonne..