LCDSysInfo 3.5" Device not found

Anything about GOverlay and the devices supported

Re: LCDSysInfo 3.5" Device not found

Postby hartmutenton » Wed Apr 21, 2021 7:51 am

:shock: So werde ich es auch machen ab in die Tonne. Habe mir ein 7 Zoll LCD bestellt und werde das mit Aida64 betreiben.
Hoffe das hält länger als 7 Monate. Windows hatte ich auch in verdacht, aber vielleicht gibt es hier ja einen Experten der das Problem löst. Das ganze hat mich 1 Tag Nerven gekostet, dann habe ich es aufgegeben. :lol:

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Re: LCDSysInfo 3.5" Device not found

Postby TheLaGmAn » Thu Apr 22, 2021 12:39 am

hartmutenton wrote:
report.txt


I check already another Pc with a clean install of windows 10, the Problem is the same. Not change anything of my settings in Windows 10
I change USB Cabel USB Port install GOverlay new nothing change. If I not have GOverlay in the Autostart, the Device Manger show the
LCDsysinfo (GOverlay) 2.0 after I start GOverlay the LCDsysinfo (GOverlay) 2.0 delete from the Device Manager. On the Display I can see
normal start, than I see my Profile 1 second an than the Display show white Backlight. I become crazy about this, is this a Hardware or
Software Problem? Maybe a Windows 10 Problem for any Update. I say it works for 3 Months fine. I hope you find the Problem and I see
other User have the same Problem.

GOverlay not start only USB connect show this in the Device Manager!

From Device Manager, Das Gerät "USB\VID_20A0&PID_41ED\2cdsz" erfordert weitere Installationen. Der Prozess zum Hinzufügen von Dienst libusb0 für Geräteinstanz-ID USB\VID_20A0&PID_41ED\2CDSZ wurde mit folgendem Status beendet: 0.


in the goverlay tester report it does not show he device to be detected, is this after you say it dissapear from loading goverlay? if so, can you post a report before starting goverlay?
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Re: LCDSysInfo 3.5" Device not found

Postby hartmutenton » Thu Apr 22, 2021 6:23 am

Report after GOverlay start
Attachments
report.txt
(782 Bytes) Downloaded 680 times

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Re: LCDSysInfo 3.5" Device not found

Postby TheLaGmAn » Thu Apr 22, 2021 4:59 pm

yes, but i meant before starting goverlay.
From all those reports there is no device detected, i need to see how it appears before goverlay starts
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Re: LCDSysInfo 3.5" Device not found

Postby hartmutenton » Thu Apr 22, 2021 10:10 pm

OK understand
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Re: LCDSysInfo 3.5" Device not found

Postby TheLaGmAn » Sat Apr 24, 2021 2:33 pm

how far into goverlay does this happen?
Can you enter in firmware upgrade mode?

You could try to update the firmware, according to the manufacturer low usb voltage could of messed with it.

I can only provide an upgrade path within GOverlay, only if you can successfuly start the upgrade from GOverlay itself.
If you cant do it, please contact coldtearselectronics@gmail.com requesting an alternative upgrade method.

To do it from GOverlay:
disconnect the unit.
open goverlay,
select in the lcdsysinfo 3.5'' tab an empty profile (or create one) so it doesnt request to draw anything to the display. hit apply.
go to update firmware from file in the tools section, select the fw file. DO NOT CLICK OPEN
connect lcdsysinfo
click OPEN
see if the device is detected in firmware mode and continue with firmware upgrade

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Re: LCDSysInfo 3.5" Device not found

Postby andreas2025 » Sat Apr 24, 2021 5:13 pm

Hello, I have the same problem! Where can I download the new firmware?

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Re: LCDSysInfo 3.5" Device not found

Postby andreas2025 » Sat Apr 24, 2021 5:15 pm

Oh now after the answer it will be displayed! Thank you: D

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Re: LCDSysInfo 3.5" Device not found

Postby endcrew » Mon Apr 26, 2021 4:58 pm

thx

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Re: LCDSysInfo 3.5" Device not found

Postby hartmutenton » Tue Apr 27, 2021 6:48 am

@TheLaGmAn ;)
Thanks after update my LCDSysInfo become back for life.

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