Energy Saving Mode

[Sash83]

Good day,

I have the problem that the display stops working one day. It flickers and it shows Energy Saving Mode.

I have already reinstalled the software or driver. It doesn't work on another computer either.

What is the problem? I was only able to use it for about a week.

Very sad

Kind regards

[TheLaGmAn]

is it not working now? or it stops working at some point?

[Sash83]

As soon as I connect the USB port. directly.
You can see some of the sensors flicker.

[TheLaGmAn]

can you post a screenshot or a video?
The sensors do flicker but not a lot, and if it does a lot, it could be due to the port the unit is connected, an also make sure you are not using a usb hub or it will slow down the unit

[Sash83]

Enclosed screenshot, as I said, the sensors flicker through.
It doesn't matter which USB port I plug it into. It doesn't work on another computer either.

I haven't changed anything in the configuration either. It worked normally last night. Not since tonight.

[Sash83]

And so it looked yesterday.

[TheLaGmAn]

can you post the goverlay logs after its doing this?

[Sash83]

Later i can Post the Log.

Is it possible to reset the software on the display or reinstall firmware?

[Sash83]

Code: Select all

12.2020 12:54:43:LCDSysInfo2 - Clear with color: 0
22.12.2020 12:54:43:LCDSysInfo2 - Clear with color: 0
22.12.2020 12:54:43:LCDSysinfo2 - Set brigthness to 65
22.12.2020 12:54:43:LCDSysInfo2 - Device FW: 221
22.12.2020 12:54:43:LCDSysInfo2 - Device Serial: 2281031685271698848
22.12.2020 12:54:42:LCDSysInfo2 - Successfully inited
22.12.2020 12:54:42:LCDSysInfo2 - Init
22.12.2020 12:54:41:Reconnecting lcdsys 3.5
22.12.2020 12:54:41:Device Notify: [DeviceType:DeviceInterface] [EventType:DeviceArrival] FullName:USB#VID_20A0&PID_41ED#2cdsz#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Vid:0x20A0
Pid:0x41ED
SerialNumber:2cdsz
ClassGuid:a5dcbf10-6530-11d2-901f-00c04fb951ed

[TheLaGmAn]

from that small piece of log, its indicating that the device disconnected and connected again.
Do you hear the windows device connection sound when this happens?
I think the issue could be the cable, can you try with a different one?