goverlay closes randomly after a while

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goverlay closes randomly after a while

Postby comfarol » Wed May 29, 2019 10:08 am

Hi, Ive been using the device for a while now and i've had this issue since i got it but after a while goverlay program will close or crash not sure, but i notice that the screen is turned off and on power saving mode, then when I mouse over its icon in the task bar it disappears and i just relaunch goverlay and it comes back and works for a few more weeks/month then same thing again.

Edit: also in the log panel its spamming "error opening device" the screen is otherwise working with my profile, status detected and enabled.

any idea how to solve this, i want it to stay on and not turn off
comfarol
 
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Re: goverlay closes randomly after a while

Postby TheLaGmAn » Wed May 29, 2019 1:22 pm

Thats strange,
Lets first try to see what are those "error opening device" messages.
See if you have the 2.8 display in the options enabled, if so, disable it to see if thats whats throwing the error
TheLaGmAn
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Re: goverlay closes randomly after a while

Postby comfarol » Wed May 29, 2019 8:37 pm

Ok, the 2.8 display was enabled in the LCDSysinfo2.8 settings menu, I changed it to disabled. The spamming in the log has appeared to stop. I just launched goverlay yesterday so will be sometime to see whether it closes again.
comfarol
 
Posts: 17
Joined: Mon Mar 19, 2018 12:41 pm

Re: goverlay closes randomly after a while

Postby comfarol » Thu May 30, 2019 9:40 am

the log tab is spamming Ping thread called ping to www.google.com answered timeout since this morning still going now and i seen it flash blue twice now with No RDX game or something, then loads back up to my profile?
comfarol
 
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Re: goverlay closes randomly after a while

Postby TheLaGmAn » Thu May 30, 2019 1:39 pm

time out means your internet did not respond, thats for the ping process.
flashing, probably a specific application used 3d so it was detected as a game
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Re: goverlay closes randomly after a while

Postby comfarol » Thu Jun 06, 2019 9:02 pm

Alright the problem still exists, screen is currently sitting on power saving mode run goverlay to start.
comfarol
 
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Re: goverlay closes randomly after a while

Postby TheLaGmAn » Mon Jun 10, 2019 3:18 pm

does it generates a crash report?
Check in the support tab
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Re: goverlay closes randomly after a while

Postby comfarol » Tue Jun 11, 2019 9:15 pm

the support tab is blank, no crash logs showing
comfarol
 
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Re: goverlay closes randomly after a while

Postby TheLaGmAn » Wed Jun 12, 2019 11:05 pm

its strange if you dont have the crash reported its like goverlay didnt crash.
do you have any other app that could be forcing a close on goverlay?
See if in the windows event log you see anything
TheLaGmAn
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Re: goverlay closes randomly after a while

Postby comfarol » Thu Jun 13, 2019 8:57 pm

I don't know of anything that i have that would close a random program like that. I'll see if i can find anything in event veiwer when it occurs, its running now since I started it to check the crash log tab. Just have to wait again.
comfarol
 
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